Careers with ASIO

Securing Australia - protecting its people.

Job Vacancies

ITE1/2 - SITEC Audio Visual Officer
Job type: Information Technology Location: Canberra Category: Ongoing - Permanent Job reference: 01920252026 Salary: $97,122 - $152,454 Closing date: 22-Dec-2025 Description: The Organisation The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team. ASIO's people are ordinary Australians but they do extraordinary things – they are our most important asset. To be successful in our mission, we need talented people who are highly capable, dedicated, adaptable and resilient. We seek to reflect the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are secretive about what we do, not what we value. The opportunity Audio Visual Officers are responsible for the development and support of ASIO's audio visual (AV) capabilities (meeting, conference and training rooms, specialised operational spaces, video and audio studios), and ensuring the service offering is fit for purpose; as well as maintaining and installing technical hardware and providing technical support for high profile stakeholder events. You will be responsible for the installation, configuration, routine maintenance, and troubleshooting of AV equipment, ensuring that every AV facility is ready, reliable, and userfriendly. In addition, you will provide hands-on guidance and training to staff and external visitors, helping them to operate the technology confidently and efficiently. As an Audio Visual Officer, you will be a self-starter and excellent team player, you will have a confident and approachable manner with excellent people skills and an ability to build rapport. Your attention to detail will ensure you are successful in this role and organisational priorities are met. We are seeking an enthusiastic team player with ability to prioritise and manage multiple tasks, work unsupervised and maintain composure in a high-tempo environment. A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months. This role may attract an additional technical skills allowance of up to 10% of base salary. Role responsibilities As an AE5 or AE6 Audio Visual Officer in ASIO, you will: - Assist users in the operation of AV facilities as necessary through advice, direct operation or training. - Install, commission, and configure AV equipment (displays, speakers, microphones, control panels, codecs, cameras, touchscreens, etc.). - Assist with VIP events and deliver support to senior executives within tight time constraints. - Perform scheduled inspections, firmware updates, and calibrations to keep equipment at peak performance. - Actively manage incidents and respond to equipment faults in an efficient manner to maintain a high standard of customer service. - Assist in the management and operation of the Organisation's video conferencing facilities. - Manage roombooking system integrations to reflect AV availability and configuration. - Manage and maintain the Organisations IPTV system. - Assist in the production of user guides and standard operating procedures to provide support to end users in the operation of AV capabilities. In addition to the above responsibilities, as an AEE1 Audio Visual Officer in ASIO, you will: - Provide day-to-day line management and support for technical staff, ensuring they have visibility of strategic objectives and a shared willingness to achieve results. - Balance resource allocation to business-as-usual tasks and project deliverables. - Maintain an up-to-date inventory of all AV assets, accessories, and consumables. - Engage with a variety of stakeholders, including business owners, vendors and governance bodies in delivery of critical capability. - Provide input into team financial forecasts, budget bids and management. - Lead procurement activities in support of team objectives. - Foster close working relationships with key partners, internally and externally. - Provide training, guidance, and best practice documentation to junior staff or external vendors on AV workflows and standards. What you will bring At the AE5 and AE6 level, we invite applications from people with the following attributes: - A high level of attention to detail. - An ability to prioritise and manage multiple competing tasks. - An ability to work autonomously in a fast paced and agile environment. - Collaborative team player who drives collective outcomes by facilitating open communications. - An aptitude to learn requisite skills through on-the-job training. At the AEE1 level, we invite applications from people with the following attributes: - Highly developed communication and administration skills and the ability to manage multiple competing priorities. - A demonstrated ability to lead, manage, and build technical teams (in person and remotely) – or a willingness to develop these skills. - The ability to strategically analyse issues from a management perspective, and suggest improvements. - A willingness to develop and sustain professional relationships with internal and external stakeholders to deliver business outcomes. - Experience with government procurement processes, budget development and management - or a willingness to develop these skills. - AVIXA certification preferred but not required. - Familiarity with one of the following is desirable but not essential: - Project management or business analyst principles. - Audio visual technologies and practices. - Telephony/video conferencing Infrastructure. - CISCO technology stack. - ICT/data-related methods. What we offer you ASIO provides a number of benefits to its staff including: - A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access security clearance. - Employer superannuation contributions of 15.4%. - A variety of leave options, in addition to the standard 4 weeks annual leave to ensure your work-life balance. - Flexible working arrangements. (Please note that due to our unique working environment, work from home options are generally not available). - Study assistance, including financial support and study leave for tertiary education. - Access to 7 staff-led diversity and inclusion networks. - Access to an Employee Assistance Program (EAP). Eligibility To be eligible for the role, you must be: - An Australian citizen. - Assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome and value applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply. Reasonable adjustments ASIO is committed to fostering a diverse and inclusive environment for candidates to participate within all stages of the selection process. These opportunities may include reasonable adjustment to assessment methodologies to enable full participation. Please let us know if you require any additional assistance or reasonable adjustments during any stage of the recruitment process in order to fully participate in the recruitment process or the workplace. Location These positions are located in Canberra. Relocation assistance is provided to successful applicants when relocating. We advertise positions nationally to reach the broadest audience. Please refer to the above location before applying. How to apply Click on ‘Apply online' to commence your application. Your application must be complete and include the following: - A written pitch of up to 500 words using examples to demonstrate how your skills and experience meet the requirements of the role. - A current CV, no more than 2 pages in length, outlining your employment history, the dates and a brief description of your role, as well as any academic qualifications or relevant training you may have undertaken. - Details of 2 referees, which must include a current supervisor. Before applying you should familiarise yourself with the ASIO People Capability Framework and Core Capability Guide, both available on the ASIO website. To increase your chances of success, tailor your application responses to align with the relevant capabilities and levels outlined in these frameworks. ASIO holds all employment applications in the strictest of confidence. It is essential that you do the same. Please do not discuss your application with others as doing so may adversely affect your potential employment. Closing date and time Monday 22 December at 11:59pm AEDT. No extensions will be granted and late applications will not be accepted. Employment conditions Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available. Australian Workplace Equality Index In 2024, ASIO achieved the Australian Workplace Equality Index (AWEI) Gold Standard, recognising ASIO's inclusion work and positive culture. ASIO was one of only 7 public sector employers, and the first Australian intelligence agency, to achieve this status. ASIO has proudly retained AWEI Gold Standard in 2025. The ASIO Diversity and Inclusion Strategy reflects ASIO's commitment and recognises the benefits of being a diverse and inclusive organisation. For further information about ASIO's Diversity and Inclusion networks, please visit: www.asio.gov.au/about/diversity-and-inclusion. Enquiries If you require further information after reading the selection documentation, please contact ASIO Recruitment at careers@asio.gov.au or phone 02 6263 7888. More information For more information about ASIO, please visit: www.asio.gov.au. Attached position files: ITE1,2 - SITEC Audio Visual Officer Candidate Pack

ITE1/2 - SITEC Audio Visual Officer

Job type:

Information Technology

Location:

Canberra

Category:

Ongoing - Permanent

Job reference:

01920252026

Salary:

$97,122 - $152,454

Closing date:

22-Dec-2025

Description:

The Organisation

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team. ASIO's people are ordinary Australians but they do extraordinary things – they are our most important asset. To be successful in our mission, we need talented people who are highly capable, dedicated, adaptable and resilient.

We seek to reflect the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are secretive about what we do, not what we value.

The opportunity

Audio Visual Officers are responsible for the development and support of ASIO's audio visual (AV) capabilities (meeting, conference and training rooms, specialised operational spaces, video and audio studios), and ensuring the service offering is fit for purpose; as well as maintaining and installing technical hardware and providing technical support for high profile stakeholder events. You will be responsible for the installation, configuration, routine maintenance, and troubleshooting of AV equipment, ensuring that every AV facility is ready, reliable, and userfriendly. In addition, you will provide hands-on guidance and training to staff and external visitors, helping them to operate the technology confidently and efficiently.

As an Audio Visual Officer, you will be a self-starter and excellent team player, you will have a confident and approachable manner with excellent people skills and an ability to build rapport. Your attention to detail will ensure you are successful in this role and organisational priorities are met.

We are seeking an enthusiastic team player with ability to prioritise and manage multiple tasks, work unsupervised and maintain composure in a high-tempo environment.

A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months.

This role may attract an additional technical skills allowance of up to 10% of base salary.

Role responsibilities

As an AE5 or AE6 Audio Visual Officer in ASIO, you will:

- Assist users in the operation of AV facilities as necessary through advice, direct operation or training.

- Install, commission, and configure AV equipment (displays, speakers, microphones, control panels, codecs, cameras, touchscreens, etc.).

- Assist with VIP events and deliver support to senior executives within tight time constraints.

- Perform scheduled inspections, firmware updates, and calibrations to keep equipment at peak performance.

- Actively manage incidents and respond to equipment faults in an efficient manner to maintain a high standard of customer service.

- Assist in the management and operation of the Organisation's video conferencing facilities.

- Manage roombooking system integrations to reflect AV availability and configuration.

- Manage and maintain the Organisations IPTV system.

- Assist in the production of user guides and standard operating procedures to provide support to end users in the operation of AV capabilities.

In addition to the above responsibilities, as an AEE1 Audio Visual Officer in ASIO, you will:

- Provide day-to-day line management and support for technical staff, ensuring they have visibility of strategic objectives and a shared willingness to achieve results.

- Balance resource allocation to business-as-usual tasks and project deliverables.

- Maintain an up-to-date inventory of all AV assets, accessories, and consumables.

- Engage with a variety of stakeholders, including business owners, vendors and governance bodies in delivery of critical capability.

- Provide input into team financial forecasts, budget bids and management.

- Lead procurement activities in support of team objectives.

- Foster close working relationships with key partners, internally and externally.

- Provide training, guidance, and best practice documentation to junior staff or external vendors on AV workflows and standards.

What you will bring

At the AE5 and AE6 level, we invite applications from people with the following attributes:

- A high level of attention to detail.

- An ability to prioritise and manage multiple competing tasks.

- An ability to work autonomously in a fast paced and agile environment.

- Collaborative team player who drives collective outcomes by facilitating open communications.

- An aptitude to learn requisite skills through on-the-job training.

At the AEE1 level, we invite applications from people with the following attributes:

- Highly developed communication and administration skills and the ability to manage multiple competing priorities.

- A demonstrated ability to lead, manage, and build technical teams (in person and remotely) – or a willingness to develop these skills.

- The ability to strategically analyse issues from a management perspective, and suggest improvements.

- A willingness to develop and sustain professional relationships with internal and external stakeholders to deliver business outcomes.

- Experience with government procurement processes, budget development and management - or a willingness to develop these skills.

- AVIXA certification preferred but not required.

- Familiarity with one of the following is desirable but not essential:

- Project management or business analyst principles.

- Audio visual technologies and practices.

- Telephony/video conferencing Infrastructure.

- CISCO technology stack.

- ICT/data-related methods.

What we offer you

ASIO provides a number of benefits to its staff including:

- A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access security clearance.

- Employer superannuation contributions of 15.4%.

- A variety of leave options, in addition to the standard 4 weeks annual leave to ensure your work-life balance.

- Flexible working arrangements. (Please note that due to our unique working environment, work from home options are generally not available).

- Study assistance, including financial support and study leave for tertiary education.

- Access to 7 staff-led diversity and inclusion networks.

- Access to an Employee Assistance Program (EAP).

Eligibility

To be eligible for the role, you must be:

- An Australian citizen.

- Assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance.

ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome and value applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Reasonable adjustments

ASIO is committed to fostering a diverse and inclusive environment for candidates to participate within all stages of the selection process. These opportunities may include reasonable adjustment to assessment methodologies to enable full participation. Please let us know if you require any additional assistance or reasonable adjustments during any stage of the recruitment process in order to fully participate in the recruitment process or the workplace.

Location

These positions are located in Canberra. Relocation assistance is provided to successful applicants when relocating.

We advertise positions nationally to reach the broadest audience. Please refer to the above location before applying.

How to apply

Click on ‘Apply online' to commence your application. Your application must be complete and include the following:

- A written pitch of up to 500 words using examples to demonstrate how your skills and experience meet the requirements of the role.

- A current CV, no more than 2 pages in length, outlining your employment history, the dates and a brief description of your role, as well as any academic qualifications or relevant training you may have undertaken.

- Details of 2 referees, which must include a current supervisor.

Before applying you should familiarise yourself with the ASIO People Capability Framework and Core Capability Guide, both available on the ASIO website. To increase your chances of success, tailor your application responses to align with the relevant capabilities and levels outlined in these frameworks.

ASIO holds all employment applications in the strictest of confidence. It is essential that you do the same. Please do not discuss your application with others as doing so may adversely affect your potential employment.

Closing date and time

Monday 22 December at 11:59pm AEDT.

No extensions will be granted and late applications will not be accepted.

Employment conditions

Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available.

Australian Workplace Equality Index

In 2024, ASIO achieved the Australian Workplace Equality Index (AWEI) Gold Standard, recognising ASIO's inclusion work and positive culture. ASIO was one of only 7 public sector employers, and the first Australian intelligence agency, to achieve this status. ASIO has proudly retained AWEI Gold Standard in 2025.

The ASIO Diversity and Inclusion Strategy reflects ASIO's commitment and recognises the benefits of being a diverse and inclusive organisation. For further information about ASIO's Diversity and Inclusion networks, please visit: www.asio.gov.au/about/diversity-and-inclusion.

Enquiries

If you require further information after reading the selection documentation, please contact ASIO Recruitment at careers@asio.gov.au or phone 02 6263 7888.

More information

For more information about ASIO, please visit: www.asio.gov.au.

Attached position files:

ITE1,2 - SITEC Audio Visual Officer Candidate Pack